Shipping Policy
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from us. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from us.
Thank you for shopping with Marine Motor Hub. This Shipping Policy explains how we process, ship, and deliver orders placed through https://marinemotorhub.com.
We are comitted to delivering your marine engines, boat parts, and accessories safely and efficiently.
Order Processing
Orders are process after payment has been successfully verify.
Our standard processing time is:
- 1–3 business days for most in-stock products.
- Processing times may be longer during holidays, promotional events, or for special-order items.
Orders place on weekends or public holidays will be process on the next business day.
Shipping Methods
Marine Motor Hub works with trusted shipping carriers to deliver your order safely.
Available shipping options may include:
- Standard Shipping
- Expedited Shipping
- Express Shipping
- Freight Shipping (for oversized marine engines or large items)
Available shipping methods will be displayed during checkout based on your location.
Estimated Delivery Times
Estimated delivery times begin after your order has been process.
Typical delivery estimates:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days
Please note that these are delivery times and are not guaranteed.
Delays may occur due to:
- Weather conditions
- Customs inspections
- Carrier delays
- Remote delivery locations
- High shipping volumes
Shipping Costs
Shipping charges are calculate during checkout base on:
- Product weight
- Package dimensions
- Shipping destination
- Shipping method selected
The total shipping cost will be display before you complete your purchase.
International Shipping
Marine Motor Hub proudly ships to customers in many countries worldwide.
International customers are responsible for:
- Customs duties
- Import taxes
- VAT or GST (where applicable)
- Brokerage fees
- Other government-imposed charges
These fees are determine by your local customs authority and are not includ in your order total unless stated otherwise.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing:
- Tracking number
- Shipping carrier
- Tracking link (if available)
You can also check your shipment status by visiting our Order Tracking page.
Shipping Address
Please ensure that your shipping address is complete and accurate before placing your order.
Marine Motor Hub is not responsible for:
- Incorrect addresses provided by customers
- Failed deliveries due to incomplete information
- Additional shipping charges resulting from address corrections
If you notice an error in your shipping information, contact us immediately before your order is shipped.
Lost or Delayed Shipments
If your shipment is delayed beyond the estimated delivery time:
- Check your tracking information.
- Contact the shipping carrier.
- Contact Marine Motor Hub customer support if you need further assistance.
We will work with the carrier to help resolve shipping issues whenever possible.
Damaged Shipments
If your package arrives damaged:
- Inspect the package immediately upon delivery.
- Take clear photos of the packaging and product.
- Contact us within 48 hours of receiving your order.
- Include your order number and supporting photos.
Our team will review your claim and provide the appropriate resolution.
Undeliverable Packages
Orders returned to Marine Motor Hub due to:
- Incorrect shipping information
- Failure to collect the package
- Repeat failed delivery attempts
may be subject to additional shipping charges before being reshipped.
Delivery Responsibility
Once an order has been delivered to the shipping address provided and marked as delivered by the carrier, responsibility for the shipment transfers to the customer.
If you believe your package was delivered incorrectly, please contact both the shipping carrier and our support team promptly.
Contact Us
If you have any questions about shipping or delivery, please contact us.
Email: sales@marinemotorhub.com